China Official Services
Your comprehensive guide to official channels in China
Emergency Services
Immediate assistance when you need it most
POLICE
For emergencies, crimes, accidents or safety concerns, or any questions about not knowing who to turn to
- 110
Ambulance
Call this number if you encounter injuries or discomfort during your trip (Don’t worry about bankruptcy)
- 120
Official Telephone Directory
All government and official phone numbers can be queried through this number
- 114
Government Departments
Official channels for visa, immigration and services
National Immigration Administration
Handles visa applications, residence permits, and entry-exit procedures for foreigners
- 12367
Ministry of Foreign Affairs
Provides consular services and information for international travelers
- 010-65961114
National Immigration Administration
Handles visa applications, residence permits, and entry-exit procedures for foreigners
- 12360
National Tourism Administration
When disputes or dissatisfaction arise during the tourism process, Call this number to report it
- 12301
Police Anti-corruption Reporting
Reporting Illegal and Disciplinary Violations by Public Security Authorities and Police Officers
- 12389
Health Commission
Health services, medical information, epidemic prevention and related complaints
- 12320
Complaint & Feedback
Report issues and get assistance with consumer rights
Consumer Protection
Report fraud, product quality issues, or unfair business practices
- 12315
Tourism Complaints
Report issues with travel agencies, hotels or tourist attractions
- 12301
Travel & Transportation
Useful services for your journey in China